Section 01
Introduction
The 800 Club Holdings LLC ("The 800 Club," "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, process, disclose, and safeguard your personal information when you visit our website, access our digital products, enroll in our services, join our community platforms, or communicate with us in any form.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, you must immediately discontinue use of our website and services.
Who This Policy Covers
This policy applies to all individuals who interact with The 800 Club, including website visitors, prospective clients, enrolled clients, community members, affiliates, and subscribers to any of our marketing communications.
Section 02
Information We Collect
We collect information that you provide directly, information collected automatically through your use of our services, and information received from third parties. Categories include:
- Contact Information: Name, email address, phone number, mailing address, and other identifiers you provide when filling out forms or communicating with us.
- Identity Data: Date of birth and, where required and consented to, government-issued identification numbers including Social Security Numbers for the purpose of credit-related services.
- Financial & Credit Information: Credit reports, bureau data, account numbers, income information, and related financial documentation collected solely to deliver the services you have enrolled in.
- Device & Technical Data: IP address, browser type and version, operating system, device identifiers, geolocation data, and session timestamps.
- Usage & Behavioral Data: Clickstream data, pages viewed, time on page, referring URLs, scroll depth, and interactions with our site and communications.
- Communications Data: Records of correspondence, inquiry submissions, support tickets, and feedback you provide to us.
- Marketing & Preference Data: Survey responses, email engagement metrics, social media activity where accessible, and ad interaction data.
- Payment Information: Billing details processed through our secure third-party payment processors. We do not store full card numbers on our servers.
Section 03
How We Use Your Information
We use the information we collect for the following purposes:
- To deliver, manage, and improve the services you have requested or enrolled in
- To verify your identity and prevent fraudulent or unauthorized activity
- To communicate with you regarding your account, service updates, and transactional matters
- To send marketing, promotional, and educational communications where you have opted in or where permitted by law
- To personalize your experience and tailor content to your profile and behavior
- To analyze performance, conduct research, and optimize our marketing and service delivery
- To comply with applicable laws, regulations, and legal processes
- To enforce our Terms of Service and protect our legal rights and interests
- To conduct remarketing, retargeting, and lookalike modeling via third-party advertising platforms
- To facilitate affiliate tracking, commission attribution, and partner referrals
We will not sell your personal information to third parties for their own independent marketing purposes without your explicit consent.
Section 04
Legal Basis for Processing (GDPR Users)
If you are located in the European Economic Area or United Kingdom, we process your personal data under one or more of the following lawful bases:
- Consent: Where you have provided explicit consent to a specific processing activity. You may withdraw consent at any time without affecting the lawfulness of prior processing.
- Contract Performance: Where processing is necessary to fulfill a contract you have entered into with us, or to take steps at your request prior to entering a contract.
- Legal Obligation: Where processing is necessary for us to comply with applicable legal or regulatory requirements.
- Legitimate Interests: Where we have a legitimate business interest in processing your data that does not override your fundamental rights and freedoms.
Section 05
Sharing & Disclosure of Information
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers & Vendors: Trusted third-party providers who assist us in operating our business, including CRM platforms, email delivery services, payment processors, scheduling tools, and hosting providers. All vendors are required to maintain appropriate data protections.
- Advertising & Analytics Platforms: Third-party platforms including but not limited to Meta (Facebook/Instagram), Google, TikTok, and similar services for advertising, analytics, and audience targeting. These platforms have their own privacy policies governing your data.
- Credit Bureaus & Service Partners: Only with your explicit written consent, we may share necessary information with credit bureaus, dispute processors, or affiliated service partners to perform the services you have enrolled in.
- Affiliate Partners: Aggregate or anonymized data may be shared with our affiliate partners for commission tracking purposes. Personal data shared with affiliates is limited to what is necessary for referral attribution.
- Legal & Regulatory Authorities: When required by applicable law, court order, subpoena, or governmental request, or to protect the rights, safety, and property of The 800 Club, its users, or the public.
- Business Transfers: In connection with a merger, acquisition, asset sale, financing, or corporate restructuring, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.
Section 06
Data Retention
We retain your personal information for as long as is reasonably necessary to fulfill the purposes for which it was collected, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements.
When determining retention periods, we consider the nature of the data, the sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.
Upon expiration of the applicable retention period, or upon verified request for deletion where no legal obligation requires continued retention, we will securely delete or anonymize your personal data.
Section 07
Cookies, Analytics & Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to operate and improve our website, measure the effectiveness of our marketing campaigns, personalize your experience, and enable retargeting advertising.
Types of technologies we use include:
- Essential Cookies: Required for basic site functionality. Cannot be disabled without impairing core features.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Marketing & Tracking Pixels: Enable retargeting and conversion tracking through platforms including Meta Pixel, Google Ads, and TikTok Pixel.
- Preference Cookies: Remember your settings and personalize your experience across sessions.
You may control cookies through your browser settings or opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org. Disabling certain cookies may affect site functionality.
Section 08
SMS & Marketing Communications
If you provide your mobile phone number and consent to SMS communications, we may send you text messages related to your account, service updates, and promotional offers.
SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message. Standard messaging and data rates may apply. We will not send SMS messages to numbers that have opted out.
You may opt out of marketing email communications at any time by clicking the "Unsubscribe" link included in every marketing email. Transactional emails related to your active account or services will continue regardless of marketing preferences.
Section 09
Credit & Financial Data Handling
Where you have enrolled in credit repair, consulting, or funding readiness services, we may collect, access, or process credit reports, bureau data, and related financial information. This data is handled with heightened care and subject to the following:
- Credit and financial data is collected only with your explicit consent and only to the extent necessary to deliver the service you have enrolled in
- Such data is not shared with advertising platforms, sold, or used for purposes other than direct service delivery
- We maintain physical, technical, and administrative safeguards appropriate to the sensitivity of credit and financial information
- Access to credit and financial data within our organization is restricted to personnel with a direct service-delivery need
FCRA Notice
To the extent our services involve accessing or using consumer report information, we operate in compliance with the Fair Credit Reporting Act (FCRA). We use consumer report data only for permissible purposes as defined under the FCRA and do not use such data for employment screening, tenant screening, or any purpose beyond the direct delivery of contracted services.
Section 10
Your Privacy Rights
Depending on your jurisdiction and applicable law, you may have the following rights with respect to your personal data:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete personal data
- Right to Deletion: Request deletion of your personal data, subject to our legal obligations to retain certain records
- Right to Data Portability: Request that we transfer your data to you or a third party in a structured, machine-readable format where technically feasible
- Right to Restrict Processing: Request that we limit how we use your data in certain circumstances
- Right to Object: Object to processing of your data for direct marketing purposes or where we rely on legitimate interests
- Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time without affecting prior lawful processing
To exercise any of these rights, contact us at support@the800club.com. We will respond to verified requests within 45 days, or as otherwise required by applicable law. We may need to verify your identity before processing your request.
Section 11
California Residents — CCPA/CPRA Rights
If you are a California resident, you are entitled to specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know: You have the right to know what personal information we collect, use, disclose, or sell about you, including the categories of sources, the business purpose, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
- Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
- Right to Opt Out of Sale or Sharing: We do not sell your personal information for monetary consideration. To the extent we share data with advertising partners in ways that may constitute "sharing" under the CPRA, you have the right to opt out.
- Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information (including Social Security Numbers and financial account data) to purposes necessary to provide the services you have requested.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.
To submit a California privacy request, contact us at support@the800club.com with the subject line "California Privacy Request." We will verify your identity and respond within 45 days as required by law.
Section 12
Data Security
We implement commercially reasonable and industry-appropriate technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Safeguards include, but are not limited to: encrypted data transmission (SSL/TLS), access controls and role-based permissions, secure third-party payment processing, periodic security reviews, and vendor security assessments.
Important Notice
No method of electronic transmission or data storage is completely secure. While we take your data security seriously and take reasonable precautions to protect your information, we cannot guarantee absolute security. In the event of a data breach that materially affects your rights, we will notify you as required by applicable law.
Section 13
AI & Automated Decision-Making
We may use artificial intelligence tools, machine learning systems, or automated processes to assist with customer service, content personalization, behavioral analytics, marketing optimization, and fraud detection.
These systems are used to enhance — not replace — human judgment. No automated system makes binding decisions about your eligibility for services, credit outcomes, or account status without human review and oversight. If you have concerns about a decision made about your account, you have the right to request human review by contacting us directly.
Section 14
Children’s Privacy
Our services are intended exclusively for individuals 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete that information from our systems.
If you believe we may have collected information from or about a minor, please contact us immediately at support@the800club.com.
Section 15
Third-Party Links & Platforms
Our website and communications may contain links to third-party websites, platforms, or services that we do not own or control — including but not limited to Skool, JotForm, Fanbasis, and social media platforms. This Privacy Policy applies solely to information collected by The 800 Club.
We are not responsible for the privacy practices, data collection methods, or content of any third-party platforms. We strongly encourage you to review the privacy policies of any third-party services you access through our website before providing any personal information.
Section 16
Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, applicable law, or operational requirements. When we make material changes, we will update the "Last Updated" date at the top of this policy and, where appropriate, notify you via email or a prominent notice on our website.
Your continued use of our services following any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this policy periodically to stay informed about how we protect your information.
